Supported Operating Systems

This section details the operating systems that each Accela Civic Platform component supports.

The Operating System Life Cycle

Accela supports 2 versions of each supported operating system (OS) – the current version and the immediately preceding version. When an OS version reaches the end of its life cycle and moves out of the supported range, Accela no longer performs testing against that version and does not provide fixes specific to that version.

Accela Components Operating Systems
Windows 7 (32 bit or 64 bit) Windows 8 or Windows 8.1 (64 bit) Windows 10 with Internet Explorer 11 and Edge only Windows Server 2012 (64 bit) Windows Server 2012 (R2 64 bit) Windows Server 2016 (64 bit) Android 8.x (Oreo) or above Apple iOS 11 or above
Civic Platform Client ✔ ✔ ✔          
Civic Platform Web Server       ✔ ✔      
Civic Platform Application Server       ✔ ✔      
Citizen Access Web Server       ✔ ✔      
Citizen Access ✔ ✔ ✔          
Accela GIS Server       ✔ ✔      
Mobile Office Client (laptop)   ✔ ✔          
Mobile Office Client (tablet)   ✔ ✔          
Mobile Office Server   ✔ ✔  
Accela IVR Application Server       ✔ ✔      
Accela Analytics               ✔
Accela Electronic Document Review ✔ ✔ ✔          
Mobile Apps
  • Accela Mobile
  • Contractor Central
  • Code Officer
  • Inspector
  • Work Crew
             ✔ ✔
Web Apps1
  • Civic Insight
  • CRM (Citizen Relationship Management)
  • Mobile Citizen Access Client
            ✔ ✔

1 Web applications run on the major web browsers (Chrome, Firefox, IE, Safari) and are mobile responsive.